How CPN Evaluates It's Training?

CPN Resources endeavours to evaluate its training programs up to the Level-III (following Dr. Kirkpatricks’s evaluation concept) to ensure that your objectives have been met, determine whether changes have taken place and identify areas that will later undergo continuous improvement. Whilst evaluation is up to Level-III and is done at the end of the CPN training cycle, CPN programs always aim for attitude changes to enable results, and the measurements and tools are carefully thought out and prepared for in the earlier design stage.  

CPN Resources adheres to the four levels of evaluation developed by Dr. Donald Kirkpatrick, namely: reaction, learning, behaviours and results. More specifically:

• Reaction: Level-I measures your participants satisfaction with the training
• Learning: Level-II measures the extent to which learning has occurred and knowledge and skills have been acquired
• Behavior:  Level-III measures the frequency and use of learned  knowledge and skills at the workplace
• Results:  Level-IV measures the business impact or Return-on-Investment (ROI) of newly acquired knowledge, skill and behaviour.

For evaluation measurements CPN employs various methods such as Pre & Post Testing, Surveys, Simulation, Observation, Interviews (etc.).